Terms of Service

Terms of Service

Last Updated: June 30, 2026

Overview

This website is operated under the store name Paintora. Throughout this website, the terms “Paintora,” “we,” “us,” and “our” refer to the operator of Paintora and its online store.

Paintora provides this website, including its product listings, information, features, tools, customer support, and related services, subject to your acceptance of these Terms of Service.

By visiting https://paintora.us, creating an account, submitting information, placing an order, purchasing a product, or otherwise using the website, you agree to be bound by these Terms of Service and the policies incorporated into them by reference.

These Terms apply to all website users, including visitors, customers, account holders, purchasers, reviewers, and persons submitting content or communications.

Please read these Terms carefully before using the website. If you do not agree with them, you must not use the website or place an order.

Nothing in these Terms excludes, limits, or waives any right or remedy that cannot legally be excluded, limited, or waived under applicable law.

1. Eligibility and Online Store Terms

By using this website, you represent that:

  • You are at least the age of majority in your state, province, or country of residence; or

  • You are using the website with the permission and supervision of a parent or legal guardian who accepts these Terms.

You may not use the website or any Paintora product for an unlawful, fraudulent, dangerous, abusive, or unauthorized purpose.

You are responsible for ensuring that your use, possession, storage, transportation, disposal, and resale of products purchased from Paintora comply with the laws and regulations that apply to you.

A breach of these Terms may result in cancellation of an order, restriction of website access, account suspension, termination of service, or other appropriate action.

2. General Conditions

We reserve the right to refuse or restrict service, cancel orders, limit quantities, suspend accounts, or restrict website access where reasonably necessary, including in cases involving:

  • Suspected fraud or unauthorized payment activity

  • False, inaccurate, or incomplete information

  • Abusive, threatening, or unlawful conduct

  • Attempts to interfere with the website

  • Resale or commercial activity that violates these Terms

  • Product or shipping restrictions

  • Pricing, inventory, or listing errors

  • Violation of applicable law

  • Violation of these Terms or another Paintora policy

Any action taken under this section remains subject to applicable consumer protection and anti-discrimination laws.

You may not reproduce, duplicate, copy, sell, resell, exploit, reverse engineer, scrape, harvest, or commercially use any part of the website or Service without our prior written permission, except where such restriction is prohibited by law.

3. Account Information and Security

Some website features may allow or require you to create an account.

You are responsible for:

  • Providing accurate and current information

  • Maintaining the confidentiality of your login credentials

  • Restricting access to your device and account

  • Reviewing activity conducted through your account

  • Notifying Paintora promptly of suspected unauthorized access

You must not share passwords, impersonate another person, create accounts using false information, or use another person’s payment details without authorization.

Paintora is not responsible for losses caused by your failure to protect account credentials, except to the extent that such responsibility cannot be excluded under applicable law.

We may suspend or close an account where we reasonably believe it has been compromised, used fraudulently, or operated in violation of these Terms.

4. Product Information

Paintora makes reasonable efforts to present product descriptions, measurements, materials, compatibility information, photographs, colors, quantities, and other details accurately.

However, product information may occasionally contain errors, omissions, differences, or outdated information.

Products may also vary because of:

  • Manufacturing changes

  • Packaging updates

  • Production batches

  • Natural material variation

  • Hand-finished or handmade characteristics

  • Photography and lighting

  • Monitor or device display settings

  • Supplier-provided information

  • Minor design improvements

Colors displayed on a screen may not precisely match the physical product. Paints, inks, pigments, papers, canvases, woods, brushes, fabrics, clays, and other art materials may also show reasonable variation between production batches.

Unless a particular characteristic is expressly guaranteed in writing, minor differences that do not materially change the product’s intended function will not necessarily constitute a defect.

You should review the complete product description, dimensions, quantity, warning labels, material information, compatibility requirements, and usage instructions before purchasing.

5. Art Material Safety

Some art and craft products may contain substances or components that require careful handling, ventilation, protective equipment, adult supervision, controlled storage, or special disposal.

Products requiring additional care may include certain:

  • Paints and pigments

  • Inks and dyes

  • Solvents and cleaners

  • Resins and casting materials

  • Adhesives and sealants

  • Varnishes and mediums

  • Aerosols and spray products

  • Powders and pastes

  • Cutting tools and sharp instruments

  • Heating, burning, engraving, or sculpting tools

  • Small components that may create choking hazards

Before using a product, you must:

  • Read all packaging, labels, warnings, instructions, and safety information.

  • Use the product only for its stated or reasonably intended purpose.

  • Follow the manufacturer’s instructions.

  • Use appropriate ventilation and personal protective equipment where required.

  • Keep products away from children and pets unless expressly identified as suitable for them.

  • Store and dispose of products safely.

  • Comply with applicable workplace, environmental, transportation, and disposal requirements.

A product should not be used on food, skin, the body, cosmetics, toys, drinkware, cookware, medical items, or surfaces that contact food unless the product is expressly identified by its manufacturer as suitable for that particular use.

Products described as “non-toxic” must still be used according to their labels and are not intended for ingestion.

Products are not intended for children unless the product listing or manufacturer specifically identifies the applicable age range and intended use. Adult supervision may still be required.

Do not use a product if its safety seal, warning label, packaging, or instructions are missing, unreadable, damaged, or inconsistent with the product received. Contact Paintora before use.

Paintora does not provide medical, chemical, occupational safety, engineering, conservation, restoration, or professional art-material advice. General information on the website is not a substitute for manufacturer instructions or qualified professional guidance.

6. Product Availability

All products are subject to availability.

A product appearing on the website, being added to a cart, or being included in an order confirmation does not guarantee that it remains available.

Inventory may become unavailable because of:

  • Inventory discrepancies

  • Simultaneous purchases

  • Supplier shortages

  • Product discontinuation

  • Damage discovered during fulfillment

  • Shipping or regulatory restrictions

  • Listing errors

  • Fulfillment limitations

If a product becomes unavailable, Paintora may:

  • Contact you for further instructions

  • Cancel the affected product

  • Ship available products separately

  • Offer a substitute with your agreement

  • Cancel the entire order where reasonably necessary

Paintora will not knowingly replace an ordered product with a materially different product without your agreement.

Amounts paid for products canceled before shipment will be refunded to the original payment method.

7. Prices and Taxes

Prices are displayed in the currency indicated on the website and may change without prior notice.

A price change will not normally affect an order that has already been accepted, except where the displayed price resulted from an obvious error, technical malfunction, unauthorized alteration, or other mistake.

Prices may exclude:

  • Sales tax

  • Use tax

  • Value-added tax

  • Customs duties

  • Import taxes

  • Brokerage charges

  • International transaction fees

  • Currency conversion fees

Applicable taxes collected by Paintora will be displayed during checkout where reasonably possible.

Customers are responsible for taxes, customs charges, and government fees not collected during checkout.

Your card issuer, bank, payment service, or currency provider may impose additional charges. Paintora does not control those charges.

8. Pricing and Listing Errors

Paintora may correct errors, inaccuracies, or omissions relating to:

  • Product descriptions

  • Prices

  • Promotions

  • Discounts

  • Shipping charges

  • Product availability

  • Specifications

  • Images

  • Estimated delivery dates

We may correct such information or cancel an affected order before shipment, even after an order confirmation has been issued.

If an order is canceled because of a verified pricing or listing error, any payment collected for the canceled portion will be refunded.

We are not required to provide a product at an obviously erroneous price where enforcing that price would be contrary to applicable law or recognized contract principles.

9. Orders and Acceptance

Submitting an order constitutes an offer to purchase the selected products under these Terms.

An automated order confirmation acknowledges receipt of the order but does not necessarily mean that the order has been accepted.

An order is generally accepted when:

  • Payment has been authorized;

  • The order has passed any necessary review; and

  • The order or relevant product has entered fulfillment or shipment.

Paintora may reject, limit, hold, or cancel an order before shipment for legitimate reasons, including:

  • Product unavailability

  • Payment failure

  • Suspected fraud

  • Incorrect customer information

  • Pricing or listing errors

  • Shipping restrictions

  • Unusually large quantities

  • Suspected unauthorized resale

  • A violation of these Terms

We may limit or cancel orders placed under the same customer account, payment method, billing address, shipping address, device, or other identifying information where the orders reasonably appear connected.

10. Payment

You agree to provide accurate, complete, and authorized billing and payment information.

By submitting payment information, you represent that:

  • You are authorized to use the selected payment method.

  • The billing information is correct.

  • You authorize the applicable charges for the order.

  • You will pay all properly disclosed amounts associated with the purchase.

Payments may be processed by independent payment service providers. Their terms and privacy practices may also apply to the transaction.

Paintora does not guarantee that every payment method will be available for every customer, transaction, product, or location.

We may request additional verification before accepting or shipping an order. Failure to complete requested verification may result in delay or cancellation.

11. Fraud Prevention and Chargebacks

Paintora may use reasonable fraud-prevention procedures and may share necessary transaction information with payment processors, financial institutions, fraud-prevention providers, carriers, or authorities as permitted by law and described in our Privacy Policy.

If you believe a charge is incorrect, contact us promptly so that we can review the matter.

You must not knowingly initiate a false, fraudulent, or abusive chargeback.

Nothing in this section prevents you from exercising legitimate rights available through your card issuer, financial institution, payment provider, or applicable law.

12. Shipping and Delivery

Shipping, order processing, tracking, delivery estimates, address changes, international shipping, restricted materials, split shipments, and delivery claims are governed by our Shipping & Delivery Policy.

Delivery dates and transit times are estimates unless expressly identified as guaranteed.

Certain liquids, aerosols, solvents, resins, adhesives, chemicals, powders, paints, and other regulated materials may be subject to shipping restrictions or may be unavailable for particular destinations.

Paintora may cancel a restricted product or request an alternative address where the product cannot be shipped legally or safely.

If Paintora cannot ship an order within the stated or legally applicable shipment period, the order will be handled in accordance with applicable law and our Shipping & Delivery Policy.

13. Returns, Refunds, Exchanges, and Cancellations

Returns, refunds, exchanges, damaged-product claims, cancellations, and non-returnable products are governed by our Return & Refund Policy.

Many art products are consumable, chemical, hygiene-sensitive, perishable after opening, or unsuitable for resale after use.

Unless otherwise required by law, products may become ineligible for return after they have been:

  • Opened

  • Used

  • Tested

  • Mixed

  • Altered

  • Cut

  • Sharpened

  • Contaminated

  • Removed from sealed packaging

  • Stored improperly

Submitting a cancellation, return, refund, or exchange request does not guarantee approval.

Nothing in our Return & Refund Policy limits rights or remedies that cannot legally be limited.

14. Promotions, Discount Codes, and Gift Cards

Promotions and discount codes:

  • May be available for a limited period

  • May be subject to additional terms

  • May apply only to selected products

  • May require a minimum purchase

  • May not be combined unless expressly allowed

  • May be limited to one use per person, account, household, or order

  • May be canceled where fraud, error, or misuse is reasonably suspected

Discounts cannot normally be applied retroactively to completed purchases.

If part of a discounted bundle or promotional order is returned, the refund may be recalculated based on the products retained.

Gift cards, where offered, are subject to the terms stated at purchase and applicable law. Gift cards are not redeemable for cash except where required by law.

15. Product Reviews and User Content

You may be permitted to submit reviews, photographs, comments, suggestions, feedback, questions, or other content.

You represent that content you submit:

  • Is accurate and based on genuine experience where presented as a review

  • Does not violate another person’s intellectual property, privacy, or publicity rights

  • Does not contain unlawful, deceptive, abusive, threatening, defamatory, obscene, or harmful material

  • Does not contain malware, unauthorized advertising, spam, or misleading links

  • Does not impersonate another person

  • Does not disclose confidential or sensitive personal information

You retain ownership of your original content.

By submitting content to Paintora, you grant Paintora a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, edit, adapt, publish, translate, display, distribute, and promote that content in connection with Paintora’s website, marketing, customer support, and business operations.

This license continues for as long as the content is used, subject to applicable law and any rights you may have to request deletion.

We may moderate, reject, remove, or decline to publish content, but we are not obligated to monitor every submission.

Paintora does not adopt or endorse every opinion expressed by a customer or third party.

16. Intellectual Property

The website and its content, including its layout, design, text, graphics, logos, icons, photographs, product arrangements, videos, and original written materials, are owned by or licensed to Paintora and are protected by applicable intellectual property laws.

You may use the website only for personal, lawful, and non-commercial shopping purposes.

Without prior written permission, you may not:

  • Copy or republish substantial website content

  • Use Paintora branding in a misleading manner

  • Remove copyright, trademark, or ownership notices

  • Create derivative commercial materials

  • Scrape or systematically extract product information

  • Use automated systems to access or burden the website

  • Frame or mirror the website

  • Register confusingly similar domain names or account names

  • Suggest an unauthorized partnership or endorsement

Product names, brand names, and trademarks belonging to third-party manufacturers remain the property of their respective owners.

17. Third-Party Products and Manufacturer Information

Paintora may sell products manufactured, branded, supplied, or distributed by independent third parties.

Product specifications, ingredients, compatibility statements, warnings, and instructions may be based in part on information supplied by the manufacturer or supplier.

Manufacturer information may change without immediate notice to Paintora.

You should review the physical product label and manufacturer documentation before use. If online information conflicts with the label supplied with the product, stop using the product and contact us or the manufacturer for clarification.

Manufacturer warranties, where available, are provided according to the manufacturer’s terms.

Paintora does not provide an additional manufacturer warranty unless expressly stated in writing.

This section does not reduce any warranty, product-liability right, or consumer remedy that applies by law.

18. Third-Party Tools, Services, and Links

The website may use or link to third-party services, including:

  • Payment processors

  • Shipping carriers

  • Tracking services

  • Review platforms

  • Analytics tools

  • Social media services

  • Marketing tools

  • Customer support systems

  • External websites

Paintora does not control every third-party service or website.

Third-party services may be governed by separate terms and privacy policies. You are responsible for reviewing those terms before using the applicable service.

A link, integration, or reference does not necessarily mean that Paintora owns, operates, endorses, guarantees, or accepts responsibility for the third party.

To the extent permitted by law, Paintora is not responsible for loss caused solely by an independent third party’s acts, omissions, website content, service interruption, or security practices.

19. Prohibited Uses

You must not use the website or Service to:

  • Violate applicable law

  • Commit fraud or deceive another person

  • Infringe intellectual property rights

  • Harass, threaten, abuse, discriminate against, or defame another person

  • Submit false reviews or fabricated claims

  • Distribute malware or harmful code

  • Attempt unauthorized access

  • Interfere with website security

  • Scrape or harvest data without permission

  • Circumvent purchase limits

  • Misuse promotions

  • Conduct unauthorized resale activity

  • Submit false payment or delivery information

  • Make false product-safety claims

  • Encourage unsafe or illegal product use

  • Interfere with another customer’s use of the website

We may investigate suspected violations and cooperate with service providers or lawful authorities where legally permitted or required.

20. Website Availability

Paintora does not guarantee that the website will always be uninterrupted, secure, error-free, or available.

The website may be temporarily unavailable because of:

  • Maintenance

  • Technical failures

  • Security incidents

  • Hosting interruptions

  • Third-party service failures

  • Network problems

  • Updates

  • Events beyond our reasonable control

We may modify, suspend, restrict, or discontinue website features where reasonably necessary.

Where a website interruption affects an already accepted order, we will continue to handle that order according to the applicable order and consumer protection requirements.

21. Accuracy and Reliance on Information

General articles, guides, blog posts, project ideas, technique suggestions, and other informational content are provided for general educational and inspirational purposes.

Such information may not be complete, current, or appropriate for every product, surface, material, environment, user, or project.

You are responsible for:

  • Reviewing manufacturer instructions

  • Testing products on a small and inconspicuous area

  • Confirming compatibility

  • Using appropriate protective equipment

  • Seeking qualified guidance where necessary

Do not rely solely on general website content when safety, health, structural integrity, conservation, restoration, chemical compatibility, or professional standards are involved.

22. Personal Information

Our collection, use, disclosure, and protection of personal information are governed by our Privacy Policy.

By using the website, you acknowledge that information may be processed by service providers necessary to operate the store, process payments, fulfill orders, prevent fraud, deliver customer support, and provide website functions.

Do not send payment-card numbers, passwords, identification documents, medical information, or other unnecessary sensitive information through ordinary customer-support email.

23. Electronic Communications

By using the website or contacting Paintora electronically, you consent to receive transaction-related communications electronically, including:

  • Order confirmations

  • Payment notices

  • Shipping notifications

  • Customer support responses

  • Policy notices

  • Security messages

  • Legally required electronic notices where permitted

You are responsible for providing a valid email address and reviewing spam or junk folders.

Marketing communications will be sent only in accordance with applicable law and available consent or opt-out requirements.

24. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE, SERVICE, AND GENERAL INFORMATION ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

PAINTORA DOES NOT GUARANTEE THAT:

  • THE WEBSITE WILL ALWAYS BE AVAILABLE OR ERROR-FREE;

  • ALL INFORMATION WILL ALWAYS BE COMPLETE OR CURRENT;

  • EVERY PRODUCT WILL BE SUITABLE FOR EVERY PROJECT OR USER;

  • PRODUCT COLORS WILL APPEAR IDENTICALLY ON EVERY DEVICE;

  • THIRD-PARTY SERVICES WILL OPERATE WITHOUT INTERRUPTION; OR

  • USE OF A PRODUCT WILL PRODUCE A PARTICULAR ARTISTIC, COMMERCIAL, OR TECHNICAL RESULT.

EXCEPT FOR EXPRESS WARRANTIES PROVIDED IN WRITING AND WARRANTIES THAT CANNOT BE EXCLUDED BY LAW, PAINTORA DISCLAIMS IMPLIED WARRANTIES TO THE MAXIMUM EXTENT PERMITTED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY EXCLUSIONS. IN THOSE JURISDICTIONS, THESE EXCLUSIONS APPLY ONLY TO THE EXTENT LEGALLY PERMITTED.

25. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PAINTORA AND ITS OPERATORS, AFFILIATES, SERVICE PROVIDERS, EMPLOYEES, CONTRACTORS, AND REPRESENTATIVES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATED TO:

  • USE OR INABILITY TO USE THE WEBSITE

  • WEBSITE INTERRUPTIONS

  • LOSS OF DATA

  • LOSS OF PROFITS OR BUSINESS OPPORTUNITY

  • THIRD-PARTY SERVICES

  • CUSTOMER MISUSE OF A PRODUCT

  • FAILURE TO FOLLOW PRODUCT WARNINGS

  • UNAUTHORIZED MODIFICATION OF A PRODUCT

  • USE OF A PRODUCT FOR AN UNSTATED PURPOSE

WHERE A MONETARY LIMIT IS PERMITTED, PAINTORA’S AGGREGATE LIABILITY ARISING FROM A PARTICULAR PRODUCT OR ORDER WILL NOT EXCEED THE AMOUNT ACTUALLY PAID TO PAINTORA FOR THE PRODUCT OR ORDER GIVING RISE TO THE CLAIM.

THESE LIMITATIONS DO NOT APPLY TO LIABILITY THAT CANNOT LEGALLY BE LIMITED, INCLUDING LIABILITY ARISING FROM FRAUD, WILLFUL MISCONDUCT, OR OTHER MATTERS FOR WHICH LIMITATION IS PROHIBITED.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, THE LIMITATION WILL APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED.

26. Customer Responsibility and Assumption of Risk

Artistic and craft activities may involve sharp tools, heat, dust, fumes, chemicals, moving parts, staining, surface damage, fire risks, or other hazards.

You are responsible for selecting products appropriate for your age, skill level, environment, materials, intended project, and local requirements.

To the extent permitted by law, you assume risks arising from:

  • Use contrary to product instructions

  • Failure to use protective equipment

  • Inadequate ventilation

  • Improper mixing of materials

  • Improper storage or disposal

  • Use by unsupervised children

  • Unauthorized alteration

  • Use on incompatible materials

  • Use for food, cosmetic, medical, or bodily applications not expressly approved

This section does not excuse Paintora from responsibility that applicable law does not allow us to exclude.

27. Indemnification

To the extent permitted by law, you agree to indemnify and hold Paintora and its operators, service providers, employees, and representatives harmless from third-party claims, losses, damages, and reasonable expenses arising directly from:

  • Your unlawful use of the website

  • Your material breach of these Terms

  • Content you submit that infringes another person’s rights

  • Fraudulent conduct

  • Unauthorized commercial exploitation of website content

  • Your resale, relabeling, alteration, or misuse of a product

This provision does not require a consumer to indemnify Paintora for Paintora’s own negligence, unlawful conduct, defective products, or liability that cannot legally be transferred.

28. Events Beyond Reasonable Control

Paintora will not be responsible for delay or failure caused by events beyond its reasonable control, such as:

  • Natural disasters

  • Severe weather

  • Fire

  • Epidemics or public emergencies

  • War or civil unrest

  • Government action

  • Customs interruption

  • Transportation disruption

  • Labor disputes

  • Carrier failures

  • Utility or network outages

  • Cybersecurity incidents not caused by a failure to take legally required precautions

  • Supplier or fulfillment interruption

This section does not eliminate any obligation to provide a legally required notice, cancellation option, refund, or other mandatory remedy.

29. Termination

These Terms remain effective until terminated by you or Paintora.

You may stop using the website at any time.

Paintora may suspend or terminate access where you materially violate these Terms or where suspension is reasonably necessary to protect customers, the website, Paintora, or third parties.

Termination does not affect:

  • Completed transactions

  • Outstanding payment obligations

  • Return or refund rights

  • Intellectual property rights

  • Liability provisions

  • Any provision intended to survive termination

30. Changes to the Service

Paintora may modify:

  • Website features

  • Product selections

  • Prices

  • Payment methods

  • Shipping destinations

  • Store policies

  • Promotional programs

  • Business operations

Changes will apply prospectively unless otherwise required by law.

Material changes affecting an already accepted order will not be applied retroactively where doing so would unlawfully reduce the customer’s rights.

31. Changes to These Terms

Paintora may update these Terms periodically.

The updated version will be posted on this page with a revised “Last Updated” date.

Changes generally become effective when posted or on a later date stated in the updated Terms.

The Terms in effect when an order was placed will generally govern that order, except where:

  • A change is required by law;

  • The customer agrees to the change; or

  • The updated terms provide more favorable rights.

Continued use of the website after an update constitutes acceptance of the revised Terms for future use, to the extent permitted by law.

32. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted or removed to the minimum extent necessary.

The remaining provisions will continue in effect.

33. No Waiver

Failure by Paintora to enforce a provision of these Terms does not waive the right to enforce it later.

A waiver is effective only when expressly provided in writing by an authorized representative.

34. Assignment

You may not assign or transfer your rights or obligations under these Terms without prior written consent.

Paintora may assign or transfer its rights and obligations as part of a merger, acquisition, corporate reorganization, asset transfer, financing, or sale of the store, subject to applicable law and the Privacy Policy.

35. Entire Agreement

These Terms, together with Paintora’s:

  • Privacy Policy

  • Return & Refund Policy

  • Shipping & Delivery Policy

  • Contact information

  • Other policies expressly incorporated by reference

constitute the agreement between you and Paintora concerning use of the website and purchases made through it.

If a product-specific term conflicts with these general Terms, the more specific term will control for that product to the extent permitted by law.

36. Governing Requirements and Consumer Rights

These Terms are governed by the laws applicable to the transaction and the entity operating Paintora, without depriving consumers of mandatory protections that apply in their place of residence.

Before beginning a formal dispute, customers are encouraged to contact Paintora and provide a reasonable opportunity to review and resolve the matter.

Nothing in these Terms requires a customer to waive access to a court, government agency, chargeback right, statutory remedy, or other protection that cannot legally be waived.

No mandatory arbitration provision or class-action waiver is imposed by these Terms unless separately presented, legally valid, and expressly agreed to.

37. Contact Information

Questions about these Terms of Service may be sent to:

Paintora
Website: https://paintora.us
Email: abroylwviaxorle@gmail.com

Please include sufficient information for us to identify and respond to your inquiry.

We generally aim to respond within 1–2 business days, Monday through Friday, excluding public holidays. Response times are estimates and may vary depending on inquiry volume and the nature of the request.